Hours Of Operation
1-800-327-LIDO(5436)
305-377-3852
Mon-Fri: 9am to 5pm

Services


Wholesale

JIMMY QUIROGA ® DESIGNS has a full service wholesale design and  manufacturing facility to service wholesale accounts of all sizes. From independent jewelry distributors/sales people, to independent jewelry stores, to department stores, wholesale clubs, flash sale web sites.  Our web site is set up to calculate wholesale prices upon log in. For pricing and more information about wholesale purchases, please contact us by phone at 1-800-327-LIDO or 305-377-3852, or by email at vpq@jimmyquiroga.com.

Private Clients

JIMMY QUIROGA ® DESIGNS is honored by its long list of loyal clients and friends. Call or email us to schedule an appointment. From simple to elaborate, nothing is beyond our realm of expertise. Jimmy is also well-known for re-designing and re-invents vintage jewelry, by using jewelry you no longer ear and giving it a whole new life. Your bespoke jewelry will be beautiful, unique and one-of-a-kind. Please contact us by phone or by email at vpq@jimmyquiroga.com.

Purchasing


Couture Fine Jewelry

JIMMY QUIROGA ® DESIGNS pieces in the Couture Fine Jewelry section of this web site are custom-made, special order items only. Please call our offices for an appointment or a telephone design consultation, or contact us by Email at vpq@jimmyquiroga.com. We are honored by the long list of loyal clients and friends. Call or email us to schedule an appointment. From simple to elaborate, nothing is beyond our realm of expertise. We will also re-design and re-invent vintage jewelry, by using jewelry you no longer wear and giving it a whole new life. Your bespoke jewelry will be beautiful, unique and one-of-a-kind.

On Order Items

JIMMY QUIROGA ® DESIGNS has many years selling online with thousands of happy customers. Through our relationship with department stores, wholesale clubs, flash sale web sites, etc. and now directly to you, the customer, we aim to fulfill and ship every order as soon as possible. If you have any questions, please email us at vpq@jimmyquiroga.com  or ee@jimmyquiroga.com.

 

Cancelling An Order

If you would like to cancel or change an order that you've placed on the same day, please call 1-800-327-LIDO as soon as possible. We'll do everything we can to accommodate your request, however; items that have already shipped cannot be cancelled and must be returned or exchanged.

Methods Of Payment

We are unable to accept checks for orders placed through our web site. JIMMYQUIROGA.COM accepts the following credit cards: VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS. We also accept payment by PAYPAL. If we are unable to process your credit card. Please refer to your credit card company if the problem persists.

Sales Tax

JIMMYQUIROGA.COM collects applicable sales taxes if your shipping address is in the state of Florida. If you are a wholesale account, you must provide a copy of your tax identification information and business card.

Shipping


Standard Delivery

Once the merchandise leaves our facilities, orders will typically arrive to addresses within the contiguous United States within 5 to 7 business days (Monday through Friday, not including holidays), following credit card authorization and verification.

Express Shipping

Orders placed with Express Shipping will ship within the next two (2) business days, pending credit card authorization, verification and availability of the merchandise in our facilities. Express orders usually arrive the following business day after the ship date.

Shipping Carriers

We determine the most efficient shipping carrier for your order within the US.. The carriers that may be used are: FedEx, U.S. Postal Service (USPS) or UPS.

Order TotalStandard Shipping & Handling*Express Shipping & Handling
up to $500$10.00$25.00
$500+Insurance Required

Returns and Exchanges


Our Guarantee - All of our Products are backed by a 100% Satisfaction Guarantee. If you are not completely thrilled with your purchase, return the unworn item to us within fourteen (14) days of the date of purchase for a full refund of your purchase price, excluding shipping and handling charges. Unworn or defective merchandise may be returned in person at our Miami location. JIMMY QUIROGA ® DESIGNS requires valid identification when processing all returns and exchanges in person.

Returning or Exchanging Items by Mail - To return any unworn or defective JIMMYQUIROGA.COM purchase by mail:
1. Please call us at 1.800.327.LIDO or locally in Miami at 305.377.3852.
2. Indicate if you want us to credit the card used to place the order or if you'd like an exchange. If a credit, we will refund the purchase price excluding shipping and handling charges. If an exchange, let us know what you want and we will process the order upon arrival of the returned items.
3. Pack and seal your return securely, in the original package if possible.
4. Make sure that your shipping carrier can insure the package for the full value of the items inside the package. We do not accept C.O.D. deliveries.

Send returns to:

JIMMY QUIROGA ® DESIGNS
LIDO JEWELRY, INC.
36 NE 1ST Street, Suite 150
Miami, Florida  33132

We will refund shipping charges if we've sent the wrong item.

Credit Card Refunds - When we receive your return, we will credit the credit card used for the original purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement. If you have any questions or changes to your order, please call us at 1.800.327.LIDO between 9:00 am and 5:00 pm eastern time, Monday through Friday, or Email us at vpq@jimmyquiroga.com

Privacy Policy

JIMMYQUIROGA.COM values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and promotions. We do not sell or rent your personal information to third parties.

Credit Card Safety

Protecting the safety of your credit card information is of utmost importance to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the highest standard in Internet encryption technology, which scrambles data as it travels from your computer to our website's servers.

Wholesale


For all wholesale inquiries, E-mail your company information to vpq@jimmyquiroga.com. We will need the following:
1. Type of business: jewelry storefront or E-commerce.
2. Business/store name, owner's name, address, and phone number.
3. Buyer's name, E-mail address, and contact number.
4. Number of years in business.
5. Three wholesale trade references.
6. Please email or fax your sales tax registration certificate and business card to (305) 358-0820. Please allow 2-4 weeks to process your wholesale account. You must have an established account to purchase wholesale.

Wholesale Policies


Minimum Order: Opening orders are $500.00 with re-orders of $300.00.

Terms: We accept money orders or credit cards for online wholesale orders only. Please see above for shipping charges.

Returns: If your products arrive damaged, please notify the carrier (not  JIMMY QUIROGA ® DESIGNS). It is best to inspect and not accept any inventory that has been damaged. Save your shipping box for the carrier’s inspection. All claims must be made through the carrier. For undamaged returns, please notify us via phone or E-mail for authorization and packing instruction before returning the products. Undamaged returns are subject to a 10% restocking fee. No returns will be authorized after 14 days from the shipping date (postmarked date on your package). Further shipments cannot be made to any wholesale customer with a past due invoice. Collection fees for any indebtedness will be charged to the customer.